FREQUENTLY ASKED QUESTIONS

Account Information

Does Wine Holders Plus sell to the Public?

Yes, we do sell our wine accessories to the general public.

Ordering Information

How long will it take to get my order?

Our goal is to process all orders within 1 business day of receipt.  Orders are processed and shipped during regular business hours (Monday through Friday 9:00 AM - 6:00 PM EST).  If your order is placed on a weekend or holiday, your order will be processed and shipped the next business day.  Subject to availability.  In the event the products you ordered are drop shipped form their manufacturers, shipping times may vary.

How do I track my order?

All orders shipped are trackable.  Customers will receive tracking information of shipped orders directly by email from WineHoldersPlus.com on the day after shipment.  To track your order, visit www.ups.com.

When are back orders shipped?

Most back orders ship within 7-14 days.  However, some items, may take longer.  Backordered items will be shipped immediately upon availabillity.  To check on the status of a back order, please email:  info@wineholdersplus.com or phone (610)-360-4082.

What shipping methods do you offer?

All orders are shipped UPS Ground.  Depending on destination, please allow 4-7 business days for shipping.